Returns Policy

SATISFACTION GAURANTEE

Our company commitment to make sure you are 100% satisfied, we will redeliver any arrangement you are not 100% satisfied with, please call or email our customer service department.

We understand that we cannot always exceed your expectations it is our job and interest to make sure we service your order to your ultimate satisfaction.

Please feel free to call our customer service department.

Richrose Flowersalways try the best to providing quality products to our customers. If for any reason you are not 100% satisfied with your purchase in Richrose Flowers, it may be exchanged for another product with the same value.

If you wish to return an item because you have changed your mind about your purchase, Return policy not applicable in that case. Returned goods must be unused in its original packaging. Please present your original register receipt at the time you return the item.

Please note - Flowers and any  gifts cannot be exchanged or refunded.